The transport electronic (E)-Ticket market has thus expanded considerably because of the rising implementation of information technology and mobility in the communication and transport sectors, as well the popularity of smart handheld mobile devices such as smartphones and tablet devices. E-tickets according to the content of the paper tickets are similar to the actual paper tickets but are now used in airlines, railways, buses, and even organized urban transit systems. Most of these tickets provide convenience since users are able to purchase, store and even produce the tickets electronically without having to possess physical tickets. This process of moving towards and incorporating e-ticketing is an effort aimed at creating a less complicated, barrier-free and touchless ticketing system.

Travel retail refers to the sales of goods targeted at international travelers in duty-free zones, such as airports, cruise terminals, and other transit hubs. Products in this sector are tax-exempt when purchased for immediate export, making travel retail a unique and appealing shopping experience for travelers.