FAQ

EMInsights aim to make your research experience seamless and transparent. Below, you’ll find answers to some of the most common questions about our reports, services, and purchasing process.

General Questions

Yes! Use our Request a Sample form to receive a preview of the report you are interested in.

Yes, we offer professional translation services for major languages such as Japanese, French, Spanish, and German. You can request a translated version before placing your order.

Our dedicated support team is available to assist you with any post-purchase questions.  You can contact us anytime via our Contact page or email bizdev@eminsights.net .

Absolutely. We provide tailored market research solutions designed to meet your specific business objectives. Visit our Custom Research page to learn more.

Questions about purchasing

Select your desired report, choose the appropriate license, click Buy Now, and complete your company and payment details on the checkout page. Once payment is confirmed, you’ll receive your report via email.

 

A license determines how many users within your organization can access the report. We offer three license types:

  • Single-User License – Access for one individual.

  • Multi-User License – Access for up to five users.

  • Enterprise License – Unlimited access for your entire organization.

After your purchase, our team typically sends the report within 1–2 business days, depending on the license and language requested.

We accept major credit cards, PayPal, and bank transfers. For corporate purchases, invoices can be arranged upon request.

Yes. For team or company-wide use, you can select the Multi-User License or Enterprise License during checkout.

Yes. We use secure payment gateways and encryption to protect your personal and financial information. Your privacy and data security are our top priorities.